TZAMAL MEDICAL PRIVACY POLICY
Last Updated: August 7, 2024
In order to ensure transparency and give you more control over your personal information, this privacy policy (“Privacy Policy”) governs how we, Tzamal Medical Group Ltd. and its subsidiaries (“Tzamal”, “we”, “our” or “us”) use, collect and store personal information that we collect or receive from or about you (“you”) in connection with, https://tzamal-medical.co.il/ (the “Website”) its sub-domains and the services provided therein under (the “Services”).
We greatly respect your privacy, which is why we make every effort to provide a platform that would live up to the highest user privacy standards. Please read this Privacy Policy carefully, so you can fully understand our practices in relation to personal data. Important note: Nothing in this Privacy Policy is intended to limit in any way your statutory rights, including your rights to a remedy or other means of enforcement.
Table of contents: What personal information we collect, why we collect it, and how it is used
- How we protect and retain your personal information
- How we share your personal information
- Your privacy rights
- International transfers of personal information
- Use by children
- Interaction with third party products
- Analytic tools/ Cookies
- Specific provisions applicable under California privacy law
- Contact us
This Privacy Policy can be updated from time to time and, therefore, we ask you to check back periodically for the latest version of this Privacy Policy. If we implement material changes in the way we use your information, in a manner that is different from that stated at the time of collection, we will notify you by posting a notice on our Website or by other means and take any additional steps as required by applicable law.
- WHAT PERSONAL INFORMATION WE COLLECT, WHY WE COLLECT IT, AND HOW IT IS USED
-
- We Process the Following Personal Information:
-
- Information provided through the Website. When you use the Website, we collect and process your full name, email address, phone number, company, and any other information you wish to provide us when you interact with it, for example, when you fill out a contact us or side effects and complaints form.
- Information automatically collected. We automatically collect certain information through your use of Tzamal’s Services and Website, such as cookie, pixels, tracking technologies and similar identifiers (“Technologies”), your Internet protocol (IP) address, and other device identifiers that are automatically assigned to your device, browser type and language, geo-location information, hardware type, operating system, internet service provider and other information about actions taken through the use of the Services and Website.
- We process information for the following purposes:
-
- To provide you with the Services. We will use the information, including, without limitation, for the following purposes: (i) to provide you the Services and to process your requests; (ii) communicate with you about your use of the Services and for support purposes; (iii) fulfill any instruction and/or request made by you in the context of the Services;
- To allow you to make use of our Website. We will use your information to allow you to make use of our Website, including, (i) if you fill a form, we will use your personal data to process and answer your request; (ii) to answer your questions and to allow you to communicate with us; (iii) to analyze your use of our Website and to improve our Website; and (iv) to customize your experience.
- For Administrative Purposes. Tzamal use your information (i) to respond to your questions, comments, and other requests for customer support, or information, including information about potential or future services; (ii) to provide you with the Tzamal Services; (iii) for internal quality control purposes; (iv) to establish a business relationship; (v) to generally administer the Tzamal Services;
- Security purposes. Some of the abovementioned information will be used for detecting and taking steps to prevent and prosecute fraud or other illegal activity to identify and repair errors, to conduct audits, and for security purposes. Information may also be used to comply with applicable laws, with investigations performed by the relevant authorities, law enforcement purposes, and/or to exercise or defend legal claims.
- Cookies and Similar Technologies. We, as well as third parties that provide content, advertising, or other functionality on the Tzamal Website and Services, use Technologies to collect information through the Website and Services automatically. We use Technologies that are essentially small data files placed on your device that allow us to record certain pieces of information whenever you visit or interact with the Website and Services. Suppose you would like to opt out of the cookies and similar technologies we employ on the Website and Services, you may do so by blocking, deleting, or disabling them as your browser or device permits.
- The lawful bases we rely on for processing personal information are (if and when applicable):
-
- The data subject has given consent to the processing of his or her personal data;
- Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
- processing is necessary for compliance with a legal obligation to which the controller is subject; and/or
- Processing is necessary for the purposes of the legitimate interest.
- HOW WE PROTECT AND RETAIN YOUR PERSONAL INFORMATION
-
- Security. We have implemented and maintain reasonable technical, organizational and security measures designed to protect your information. However, please note that we cannot guarantee that the information will not be compromised as a result of unauthorized penetration to our servers. As the security of information depends in part on the security of the computer, device or network you use to communicate with us and the security you use to protect your user IDs and passwords, please make sure to take appropriate measures to protect this information.
- Retention of your information. Your information will be stored until we delete our records, and we proactively delete it, or if you send a valid deletion request. Please note that in some circumstances we store your information for longer periods of time, for example (i) where we are required to do so in accordance with legal, regulatory, tax or accounting requirements, or (ii) for us to have an accurate record of your dealings with us in the event of any complaints or challenges, and/or (iii) if we reasonably believe there is a prospect of litigation relating to your information or dealings.
- HOW WE SHARE YOUR PERSONAL INFORMATION
We share your information as follows:
-
- The information Tzamal gathers is shared with our partners and other third parties.
- We also share information with our affiliated companies about you.
- We use third party service providers to process your information for the purposes outlined above, including, without limitation:
- With cloud service providers for hosting purposes;
- With websites and web content creation platforms in order to help us manage our Website;
- With email providers, marketing, CRM, other similar tool providers;
- With analytic companies, in order to help us understand and analyze information we collect in accordance with this policy; and
- To the extent necessary, with regulators, courts, banks or competent authorities, to comply with applicable laws, regulations and rules (including, without limitation, federal, state or local laws), and requests of law enforcement, regulatory and other governmental agencies or if required to do so by court order, as well as for internal compliance procedures and to protect the safety, security, and integrity of Tzamal, our Services, customers, employees, property, and the public..
- If, in the future, we sell or transfer, or we consider selling or transferring, some or all of our business, shares or assets to a third party, we will disclose your information to such third party (whether actual or potential) in connection with the foregoing events (including, without limitation, our current or potential investors). In the event that we are acquired by, or merged with, a third party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer, disclose or assign your information in connection with the foregoing events.
- Where you have otherwise provided your consent to us for sharing or transferring your information.
- YOUR PRIVACY RIGHTS
- The following rights (which may be subject to certain exemptions or derogations) shall apply to certain individuals (some of which only apply to individuals protected by specific laws):
-
-
- You have the right to withdraw consent to the processing, where consent is the basis of processing.
- You have the right to access the personal information that we hold and request further details about how we process it, under certain conditions.
- You have the right to demand rectification of inaccurate personal information about you. We will promptly correct any information found to be incorrect.
- You have the right to the erasure of past data about you (your “right to be forgotten”) under certain conditions.
- You can exercise your rights by contacting us at [email protected] Subject to legal and other permissible considerations, we will make every reasonable effort to honor your request promptly in accordance with applicable law or inform you if we require further information in order to fulfil your request
-
- ANALYTIC TOOLS/COOKIES
- Google Analytics. The Website may use a tool called “Google Analytics” to collect information about use of the Website. Google Analytics collects information such as how often users visit this Website, what pages they visit when they do so, and what other websites they used prior to coming to this Website. We use the information we get from Google Analytics to maintain and improve the Website and our products. We do not combine the information collected through the use of Google Analytics with information we collect. Google’s ability to use and share information collected by Google Analytics about your visits to this Website is restricted by the Google Analytics Terms of Service, available at https://marketingplatform.google.com/about/analytics/terms/us/, and the Google Privacy Policy, available at http://www.google.com/policies/privacy/. You may learn more about how Google collects and processes data specifically in connection with Google Analytics at http://www.google.com/policies/privacy/partners/. You may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout/.
- We reserve the right to remove or add new analytic tools, cookies, pixels and other tracking technologies.
- CONTACT US. If you have any questions, concerns or complaints regarding our compliance with this notice and the data protection laws, or if you wish to exercise your rights, we encourage you to first contact us at [email protected].